This error may also occur when Spotlight returns messages from an identity other than that of default identity. This is the main reason for the occurrence of error “Outlook cannot open the file because it is not associated with the default identity” when users try to open a message from the spotlight search. When users search any message in the spotlight then the resultant message consists of the index of the message and it does not have the message body. Reason “Outlook cannot open the file because it is not associated with the default identity” Therefore, in this post, we are going to discuss these solutions in detail.

There are various solutions are available to troubleshoot Spotlight Outlook cannot open the file because it is not associated with the default identity. This error message occurs because the Spotlight search returned a result from the Mac Outlook identity that is not the default identity. When the Mac Outlook users try to open an email from the spotlight search then sometimes they receive an error message Outlook cannot open the file because it is not associated with the default identity. Modified: April 18th, 2020 | 5 Minutes Reading

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